Our products are shipped from Belgium and are hand-made. After we have recieved your payment it can take up to 6 to 8 weeks for us to process and make your order. When your order is ready we will inform you via email and ship it to your adress. We use Bpost (Belgian postal service) to ship our products. Please note that your package(s) will be handed to the postal service of your country upon entry.
For orders outside the EU: your country may charge import taxes
See the table below for the list of countries we ship to and shipping rates. Your package can be sent with or without tracking. The prices in the right column are the prices with tracking. Shipping within Belgium always includes tracking.
|Country||0 - 350 g||350 g - 1 kg||1 kg - 2 kg||Package with tracking 0 g - 5 kg|
|The rest of the EU(2)||€10,00||€15,00||€28,00||€34,00|
|The rest of Europe(3) + USA + mediterranean countries(4)||€10,00||€15,00||€28,00||€34,00|
|The rest of the world(5)||€15,00||€23,00||€45,00||€67,00|
1 Germany, France, Luxemburg, The Netherlands and Great Britain.
2 Azores, Bulgaria, Cyprus, Denemark, Estonia, Finland, Greece, Hungary, Ireland, Italy, Kroatia, Latvia, Lithuania, Madeira, Malta, Ilse of Man, Monaco, Austria, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Czech Republic, Sweden.
3 Albania, Andorra, Belarus, Bosnia and Herzegovina, Canary Islands, Faroe Islands, Georgia, Gibraltar, Guernsey, Iceland, Jersey, Liechtenstein, Macedonia, Moldavia, Montenegro, Norway, Ukraine, Russia, San Marino, Servia, Turkey, Vatican City, Switzerland.
4 Algeria, Egypt, Israël, Jordan, Morocco, Syria, Tunesia, United States of America.
5 All other countries
How long it will take to receive your package depends on where you are from. For regular shipping please follow the times shown below.
Belgium: 1-2 business days*
Europe: 2-7 business days*
International: 5-14 business days*
*Please note that during busy periods it could take a little longer to receive your package.
If you have any questions regarding shipping or shipping times please contact us via our contact page.